About the Act and Code Review

The review focusses on five topics:

• Supporting better and equitable complaint resolution; 
• Making the Act and the Code more effective for, and responsive to the needs of, Māori;
• Making the Act and the Code work better for tāngata whaikaha | disabled people;
• Considering options for a right of appeal of HDC decisions; and
• Minor and technical improvements.

Read the consultation document.

We sought feedback to guide the review through three phases of engagement.

1. 1. Scoping. We wrote to 49 organisations and individuals to ask what is working well, what is not working well, and what can be improved. We received 30 responses. These responses helped us choose the topics to focus on in the review.
2. 2. Policy development. We held 14 workshops and met with around 150 people representing a range of perspectives and organisations to develop our topics and suggestions for change.                                                                                                                                             We focussed on hearing from Māori and tāngata whaikaha | disabled people about how the Act and the Code can honour and align with Te Tiriti o Waitangi | The Treaty of Waitangi and the United Nations Convention on the Rights of Persons with Disabilities, as well as hearing from consumers, providers and health and disability sector leaders with diverse backgrounds and experiences.

1. 3. Public consultation. We sought feedback on the topics and suggestions for change through a public consultation document. The consultation was open for public feedback between 31 April and 13 August 2024.

Learn more about the next steps.